NO RETURNS, EXCHANGES ONLY NO EXCEPTIONS. We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair. We do offer payments through Paypal so you are secured as a buyer. In order to receive an exchange the items must be mailed in its original condition. We will not accept any merchandise that is not in its original condition. The returned item must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included.

If you want to exchange an item you will need to call our customer service number 2405950230